Emergency Contacts
999 is for use when an IMMEDIATE RESPONSE is required and should only be used if:
-
someone is in immediate danger
-
someone needs immediate emergency medical care
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a crime is taking place or about to happen
In any other circumstance, please use the contact numbers below.
Gas Emergencies
If you smell gas or are worried about gas safety, call 0800 111 999 at any time, day or night.
Just pick up the phone, dial the number and you will be put through to a trained operator who will take all the details.
If a gas main dug up or breached, contractors should call the emergency helpline number on 0800 111 999.
Electricity Emergencies
What to do if you make contact with an overhead electric powerline (PDF download 24th June 2009)
To report power cuts or cable strikes, vandalism to substations or other network structures, cables down or other dangerous incidents, please call the local electricity company on the number listed below:
| Area | Company | Emergency No. |
|---|---|---|
| North Scotland | SSE Power Distribution | 0800 300 999 |
| South Scotland | SP Power Systems | 0845 272 7999 |
| North East England | CE Electric (NEDL) | 0800 668 877 |
| North West | United Utilities | 0800 195 4141 |
| Yorkshire | CE Electric (YEDL) | 0800 375 675 |
| East Midlands | Central Networks | 0800 056 8090 |
| West Midlands | Central Networks | 0800 328 1111 |
| Eastern England | EDF Energy | 0800 783 8838 |
| South Wales | Western Power Distribution | 0800 052 0400 |
| Southern England | SSE Power Distribution | 08000 727 282 |
| London | EDF Energy | 0800 028 0247 |
| South East England | EDF Energy | 0800 783 8866 |
| South West England | Western Power Distribution | 0800 365 900 |
| North Wales, Merseyside & Cheshire | SP Manweb | 0845 272 2424 |
The UK's transmission and distribution system is very reliable. However, despite the best efforts of our members, problems sometimes occur that affect your electricity supply.
In these circumstances, please do not panic. The company(s) will probably already be aware of the problem and working to restore your supply as soon as possible.
Each company has detailed plans for dealing with electricity emergencies.During an emergency, companies will add more detailed information to their site.
Click here to open up a map of the different companies with links to their websites
